YOUR HEALTH AND SAFETY - OUR FIRST PRIORITY

Volkswagen of Inver Grove puts the health and safety of our employees and customers above all else—when we say this, you can trust we mean it. We are closely monitoring the unfolding situation regarding the spread of the novel coronavirus (COVID-19), and we want to provide an update on the extra measures we are currently taking to ensure your health and safety.

 

REDUCED PHYSICAL CONTACT

We have advised all dealership employees to suspend handshakes and physical contact with our guests. Smiles and great client service will continue!

SOCIAL DISTANCING

We have rearranged customer seating to ensure you have adequate safe space, and employees on duty are required to practice social distancing and maintain a space of at least six feet. As well, we are taking a close look at employee scheduling to ensure only essential personnel are in the dealerships or service centers at any given time.

INCREASED SANITATION 

Our teams are actively wiping down high-traffic areas throughout the day, and nightly custodial activities are hyper-focused on cleaning and sanitizing those same high-traffic areas. We encourage you to utilize the hand sanitizers that are conveniently located throughout the dealership.

CLEANING OF CLIENT AND LOANER VEHICLES

Our team of professional detailers, car-washers, valets, and service managers are diligently providing extra sanitation of each and every vehicle both before and after service, including disinfecting keys, doors, handles, steering wheels, etc.

REMOVAL OF FOOD AND BEVERAGE

We are temporarily discontinuing our complimentary refreshments including snacks and coffee as an added safety measure.

EMPLOYEES HEALTH

We are following all CDC guidelines for businesses and employers. We are asking any employees to stay home if they feel ill and we ask clients to exercise good judgment if they have traveled to high-impact areas, have been in physical contact with someone exposed to or diagnosed with COVID-19, or feel ill.

 

ADDITIONAL SERVICES

Volkswagen of Inver Grove is also offering pickup and drop-off of customers’ vehicles for service-related needs.

If you need to purchase a new vehicle, Volkswagen of Inver Grove is here to help. Browse our inventory online, and when you find a vehicle you’re interested in, our sales associates will do a video walk-around or bring the vehicle to you for a test drive, evaluate your trade-in, and complete any necessary paperwork. And when you Buy Online, we’ll deliver your vehicle to you.

Plus, Volkswagen of Inver Grove is proud to offer low financing and deferred payment options, with rates as low as 0% APR for 72 months, and NO payments for 6 months!

While there is a lot of uncertainty during this time, we are grateful you have entrusted us to help with your vehicle needs. We are closely monitoring this evolving situation, and we will continue to update you with any changes to our company policies.

Thank you for your continued support of Volkswagen of Inver Grove.