At Volkswagen of Inver Grove, we have dared to compare what our customers can get from us as a certified Volkswagen service center versus what they can receive from an independent service shop. The comparison includes quality and value metrics defining the services provided including technician aptitude in servicing high-tech vehicles, service facilities, parts quality, commitment to organizational excellence, and value proposition. The comparison confirms that Volkswagen drivers from Minneapolis, St. Paul, and Burnsville, MN will ultimately benefit significantly when it comes to service quality and value when they choose to drive past independent service shops on their way to get certified Volkswagen service from us.
Common sense is all we need to determine that our technicians are of higher quality because they are well trained and perform professionally, and we prove it through ongoing training and certification. Do you want an average mechanic without certification performing your Volkswagen’s transmission replacement, coolant fluid exchange, or vital part repair with questionable results? We think not!
There are no major automotive systems as sophisticated as the engine and transmission and there are no major repairs as challenging as transmission inspections and replacement service. While the challenge of transmission inspections comes down to training and experience, the challenges of transmission service are of service resources and technician aptitude. If your VW develops a transmission issue needing to be serviced, it is sound logic to match your service with a qualified service department like us as at Volkswagen of Inver Grove.
We invested in the highest quality facilities and equipment because they promote the highest quality results. When you choose a certified Volkswagen service, you are inviting the highest quality resources into completing your services. We have computerized alignment equipment when independent service shops continue to use obsolete equipment. We use specialized tools and digital diagnostic equipment as independent service shops try to make it work with yesterday’s tools and diagnostics. When you drive a world-class VW vehicle, you’ll want service from a certified service center.
We create more value with our certified VW services at Volkswagen of Inver Grove by a value-added bonus strategy that compounds quality into enhanced customer satisfaction. With online service scheduling, knowledgeable service & parts advisors, complimentary multi-point inspections, courtesy shuttle to service, Saturday service hours, and regular parts & service specials, we drive down costs, enhance convenience, and extend our value proposition well beyond what is offered by independent service shops.