Volkswagen of Inver Grove

Service Brand Promises

Customer-friendly reservations process
By phone, internet or in person, making a reservation for service on your vehicle is easy.  A reservation ensures that a consultant will have time reserved exclusively for you.

 

Personalized customer consulting
We'll treat your vehicle as if it were our own. We will check for recalls, review your service history and recommend what is needed; nothing more, nothing less.

 

Convenient hours of operation

Inver Grove Heights M-Th 7am-8pm     Fri 7am-6pm       Sat 8am-4pm  
MoundsView            M-Th 7am-7pm     Fri 7am-6pm       Sat 8am-5pm
White Bear Lake      M-Th 7am-9pm     Fri 7am-8pm       Sat 8am-5pm   

 

Quick service
Our Express Lube departments provide you with quality work and competitively priced maintenance items fast. Just drop by at your convenience - there are no reservations necessary!

 

Fixed right the first time, on time
Our Technicians and Service Consultants are extensively trained.  All of our Technicians go through rigorous training programs to become knowledgeable about all makes and models of vehicles (including GM Training , Volkswagen Training, Mitsubishi Training and ASE Certified).

 

One low price, plain and simple, always
Whether maintenance or vehicle repair, our prices are consistent and competitive.  As a matter of fact, we shop our market to guarantee it.

 

Progress updates through vehicle delivery
We stay in touch so you don't have to. Our calls keep you updated on the status of your vehicle from start to finish.

 

Follow-up
To ensure your complete satisfaction we'll keep in touch after the service.

 

Complete customer satisfaction
We're not completely satisfied until you are. We guarantee your "Complete Satisfaction" every time you visit us.

 

Highly-Trained Technicians

Vehicles are technologically and structurally different. That's why we insist that every Technician completes a rigorous training program to become knowledgeable about many makes and models of vehicles. Whatever type of vehicle you drive, you can rest assured that our technicians are up to speed on what's going on under the hood.

 

State-of-the-Art Computerized Technology

As automotive technology becomes increasingly complex, the traditional toolbox is virtually obsolete. New technology, like our Tech 2 diagnostic computer, allows us to locate the problem more quickly and fix it. That means more convenience, more competitive cost structures, and more drive time for you.

 

Fair and Open Pricing Policy

Understandably, one of every customer?s concerns is whether they are paying a fair price for their vehicle?s servicing. That's why we're committed to a completely transparent consultative service process with strict guidelines.

 

Factory Assistance

The GM, Volkswagen and MItsubishi Technical Assistance Centers are a strong core automotive expertise, staffed by factory engineers and accessible only to Authorized Retailers. If the Technician servicing your vehicle requires specific assistance, they can rely on the expert engineers at the TAC for advice and direction.